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Give your customers access to package tracking information through your website. Utilizing TForce Freight Tracking capabilities embedded in your website via Application Programming Interface (API) tool technology, not only can you decrease customer service calls, but you may also find a boost in your overall site traffic.
The Tracking API lets your customers track shipments right from your website using your reference or order number, allowing you to offer end-to-end customer service. Your customers can find specific details about shipment status, including the time and location of each scan, as the package moves toward its final destination. With this functionality, customers return to your site to track shipments or to check order status – which has the potential to drive additional sales.
Click here to learn more about the Tracking API and the UPS Developer Kit